Effective date: May 25, 2018

We comply with the legal provisions on the protection of personal data and implement technical and organizational measures to protect all operations, whether directly or indirectly related to personal data, which prevent unauthorized or unlawful processing, and accidental or unlawful loss or destruction.

In order to process the orders, to perform them, and to conclude the sales contract, the seller collects the personal data of the customers, namely the last name, first name,  the name, home address and address of delivery, telephone number, email address and age, in accordance with the provisions of (EU) Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and to the free movement of such data.

We process your name, company name, telephone number and your e-mail address to communicate with you in order to respond to your submited message.

All these data will be retained during the financial, accounting and tax records required by the relevant legislation, but not more than 5 years.

We do not use personal data neither for automated processing nor for profiles. We never make automatic decisions about you. We use technical means to store data safely. We do not process data for secondary purposes incompatible with the purposes for which we have collected them.

We strictly respect and ensure the confidentiality of the processed data. We do not disclose the data except for the fulfillment of your interests or the fulfillment of legal obligations. Confidentiality is an essential value for us.

We may also provide your personal information to other companies with which we are in partnership, but only on the basis of a confidentiality commitment on their behalf, by which they guarantee that these data are kept secure and that the provision of such personal information is made in accordance with applicable law as follows: courier service providers, marketing service providers, payment / banking service providers, telemarketing or other services provided by companies with whom we can develop joint programs for the supply of our Goods and Services, insurers, etc..

The customer will provide the required data and information in the on-line order form or by phone in order to place an order, refusing to communicate the requested information, preventing the seller from registering and performing the order made.

The owner, as well as the operator of this website, are not responsible for customer errors in entering this data or any false data provided by them. The customer has the obligation to provide accurate and consistent data, bearing the full responsibility for the incorrect information provided to the seller.

The personal data will not be sold, transferred or distributed in any form to third parties or in other countries, unless required by the competent public authorities in accordance with the provisions of (EU) Regulation 2016/679.

We encourage all users of this website to take all precautions when providing personal data online and periodically check the status and accuracy of this data. The users are directly responsible for the way they protect their login data, as they can withstand the consequences of unauthorized use.

Your rights

According to (EU) Regulation 2016/679, you have the right of access and intervention on the personal data provided. In this regard, you have the right to obtain from us a confirmation that personal data concerning you are processed or not and, if so, you have access to that data as well as to the following information:

• the purposes of processing;
• the categories of personal data concerned;
• recipients or categories of recipients to whom personal data has been or is to be disclosed;
• where possible, the period for which personal data is expected to be stored or, if that is not possible, the criteria used to establish that period.

Upon request, we will provide you with a copy of your personal data that is being processed. We will charge you a reasonable fee based on administrative costs, for any other requested copies. If you submit your request electronically and unless you request a material format, the information will be provided in an electronic format (word, pdf, etc.).

Also, the customers have the right to rectify, modify and update the data processed. Thus, you have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you. Taking into account the purposes for which the data were processed, you have the right to add your personal data that is incomplete, including by providing an additional statement.

You have the right to obtain from us the deletion of your personal data concerning you without undue delay, and we have the right to delete your personal data without undue delay if there are any of the following reasons:

• Your personal data is no longer required to fulfill the purposes for which it was collected or processed;
• You will withdraw your consent on the basis of which processing takes place and there is no other legal basis for processing;
• You will oppose your processing and there are no legitimate reasons to prevail in terms of processing;
• Your personal data has been processed illegally;
• Your personal data must be deleted for compliance with a legal obligation under European Union law or Romanian law;

If we communicate your data to courier companies or other partners and you request their removal, we will take all reasonable steps to inform our partners, who process the data, that you request the deletion of any links to that data or any copies or reproductions of that personal data.

Data is not deleted if:

• the processing is necessary to comply with a legal obligation that provides for processing under Union or Romanian law or for performing a task executed in the public interest;
• for reasons of public interest in public health;
• processing is necessary for finding, exercising or defensing a right in a court.

You have the right to obtain restriction of processing if one of the following situations applies:

• challenge the accuracy of the data for a period that allows us to verify the accuracy of the processed data;
• processing is illegal and you will oppose the deletion of your personal data by asking instead for restrictions on their use;
• we no longer need your personal data for processing, but you will require us to find, exercise or defend a right in a court.

If data processing has been restricted in the above cases, such personal data may, except for storage, be processed only with your consent or for finding, exercising or defending a right in a court or for protection of the rights of another natural or legal person or of important public interest of the European Union or the Romanian State.

If you have obtained the restriction of personal data processing, you would be notified by us before the processing restriction is lifted.

You have the right to receive the personal data concerning you, and that you have provided us with, in a structured, commonly used and readable format. You have the right to transmit this data to another operator, without any barriers from us, directly from us to another operator, where this is technically feasible. Exercising this right is made without prejudice to your right to delete data.

Any customer is also entitled to object, free of charge and without any justification, the processing of his personal data for direct marketing purposes.

In order to exercise all of the above mentioned rights, you can address us, at any time, with a written request to our headquarters in Mohagasvingen 1, 2770 JAREN, Norway or by using the e-mail adrress post@ensy.no. You also have the right to appeal to the courts.

Your data will not be transferred to another country.

By filling in the account creation form and/or message form, the Buyer expressly accepts and agrees that your personal data will be included in the ENSY.NO database and you expressly and unequivocally agree that all of these personal data be stored, used and processed for the purpose of executing the orders made and/or responding to requests/messages.

The Buyer’s personal information may be provided to the General Prosecutor’s Office, the Police, the courts and other competent bodies of the state, on the basis and within the limits of the legal provisions and as a result of expressly formulated requests.

You benefit from the right of access, intervention, rectification and porting of the data you provide us with, limit our processing and even request the deletion of the data. Please note that the interference with the data you have provided to us may be such as to prevent the execution of the contract between you and us. In this case, we will be exonerated from liability. If you are unhappy, you can address and file a complaint against us before the National Authority for the Supervision of Personal Data Processing, as well as before the competent courts of law.